Player Chiepoo posted a message on 17/09 09:13 on the MadLotto Forum: Problems and communication. Answer him on MadLotto and exchange with other players
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absolutely agree! and it would often be nicer when we report a problem to have a real customer service response rather than an automatic message that offers us 50 points
chipoo wrote: First of all, Congrats for the makeover, it gives a facelift to the site.
Unfortunately, it seems that some games no longer work well due to a lack of keyboard recognition: Monkey Bubble is completely paralyzed, Bool Hippo is handicapped by an inability to turn coins and Parimots has his playability greatly reduced. Bonus Mots is also affected by the same problems.
Push-Panic flatly refuses to start, black screen.
On the other hand I have the impression that MadWin has a communication problem. When a site becomes so popular (and with good reason!) and brings together so many people, it would seem that common sense dictates that these kinds of changes be officially announced, like: MadWin is going to be revamped in the coming days, it could be that some games have operating problems, please report the bugs to customer service... Same for game deletions, those that have totally agree with you
First of all, Congrats for the makeover, it gives a facelift to the site.
Unfortunately, it seems that some games no longer work well due to a lack of keyboard recognition: Monkey Bubble is completely paralyzed, Bool Hippo is handicapped by an inability to turn coins and Parimots has his playability greatly reduced. Bonus Mots is also affected by the same problems.
Push-Panic flatly refuses to start, black screen.
On the other hand I have the impression that MadWin has a communication problem. When a site becomes so popular (and with good reason!) and brings together so many people, it would seem that common sense dictates that these kinds of changes be officially announced, like: MadWin is going to be revamped in the coming days, it could be that some games have operating problems, please report the bugs to customer service... Similar to game deletions, those who "wasted" Rounds Play Goose and Sudoku on the Tuesday and Wednesday just before their disappearance saw their Mega-Contest rank drop by the same amount. To coincide this kind of deletion with the end of a week of Challenge would have been diplomatic, and an official announcement a few days before too!
Thank you for thinking about it, good communication also makes the popularity of a site!
