Hello!!! same thing for me. I am waiting to receive a check for 30euros and a candle "led". Same status "validation wait" ... but must we check one of the boxes? because I do not intend to exchange them or else against points. Or do not check anything, and the winnings are valid alone? thank you for your answer but as this is the first time I win, I prefer to take directly my information on the forum ..
You have nothing to do, it is the customer service to validate the gift, and in general, it goes quickly enough ... And I have always received all my gifts won. Do not worry, it's a serious site :) Try to see with customer service if it's been a long time since you earned them?